[Jenny]

I recently sent out a newsletter to two groups of people from my customer and mailing list database:

1. All mailing list subscribers
2. All customers NOT on the mailing list

I had a customer e-mail me and request to unsubscribe. She was not on the mailing list...she received the newsletter because she was a previous customer (part of group two mentioned above)

How do I unsubscribe her? I like sending promotions or new product announcements to former customers (even if they did not sign up for the mailing list.)

Two questions: Is this considered spam? If not, is there an easy way to make sure I don't send her the next promotion, per her request?

Thanks for you help!
Jenny