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Old 09-21-2007, 05:47 PM
Rungreen Rungreen is offline
3dCart User
 
Join Date: Mar 2007
Posts: 75
Default Reaching 3DCart by Phone

Hey all,

First, let me say that I am happy with 3Dcart, and it is far better than our last e-commerce solution(Monstercommerce).

Lately, with the increasing business, I've found it nearly impossible to reach anyone at 3Dcart. Tickets take a long time to solve, voicemails are left and not always returned, etc. This isn't always a problem, but when the problem is big(site goes down, etc), it is quite irritating.

Anyone else have this issue? I think they need to hire!
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