I actually did do the email confirmation, but I guess it didn't work. I've been waiting all week for the administrator to "approve" me and it looks like it finally was completed this evening. Thank you! Now I can quit bugging tech support and ask my fellow users my millions of questions.
I'm moving over from Monster Commerce, and I must say, I think this is a fabulous product! It has so many of the features that I've been waiting for. As for tech support, they did respond today--I'm just frustrated because I haven't been able to make much progress this week and am axious to be up and running.
Can anyone tell me how to get my username and password for both the Live Chat and Cart Stats? I didn't get any information in an email regarding how to activate them.
Thanks so much for all of the encouragement!