Is anyone else getting ignored?
I submitted a support ticket 3 days ago, have kept replying to it to "bump" it, tried live chat (the icon said they were online), only to be told no one was online, and left a message on toll free number.
I've yet to receive any sort of response to this particular ticket. They helped me out with some other tickets I had opened, but I haven't gotten any response at all regarding this one (except for the automated response one gets when it's first submitted).
If they are working on the issue and it's takes a while, I'm okay with that. All I'm asking for is some kind of response...a simple "we're looking into it" would suffice.
Anyone else having similar experiences with the support here?
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