We just went live, and are finding that we cannot use OM to do credits! We get a "Declined! (User)" error each time. All settings are exactly as they were on our Monster cart, and we have no problems with that at all.
Also, is there a reason why OM imports only 10 orders at a time, and in random order??? Again, we didn't have that issue before, and have all settings the same. What settings am I missing.
Thanks for any help
