I am actually amazed by how people always want to get something for nothing. I get customers who contact me all the time wanting me to give them discounts. I find this funny because I would never go to a brick-n-mortar store and just ask for discounts, so why people think it is ok to haggle a price online like I am a flea market amazes me.
As far as customers contacting me stating something is damaged, I have had this a few times and as far as I am concerned they seemed legit. The customers were nice about it and wanted to know how they could return the damaged product and get non-damaged product. I figure if it was't really damaged they wouldn't want to send it back, and they would probably be demanding a refund.
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