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Old 05-15-2008, 01:59 PM
Mark Mark is offline
3dCart Power User
 
Join Date: Sep 2007
Posts: 236
Default Shipping and Billing Countries/States

I think this is a bug, but, what to check here before openning a service ticket. I only ship to the lower 48 United States. However, customer can bill from all 50 states. The problem is two-fold. On the shipping info page, only the united states is listed as country. This is correct. However, all fifty states are listed despite having an exclude list for the Alaska and Hawaii for all shipping methods. The only way to eliminate the 2 states from shipping is to remove them from the "Shipping Countries" under the "Check States" tab. However, when you do this, those two states are missing from the billing info page. So, the billing info page uses the "Shipping Countries" US file. And, finally, two things, the drop down menu for billing state is not alphabetical and there is no way to remove all the other countires from the drop down, even though I have Online payment method set to US only. I think this is leading to step 3 abandonment. Anyone else have a similar issue when shipping only to lower 48?
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