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Old 08-13-2008, 09:27 PM
DCG DCG is offline
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Join Date: Feb 2008
Posts: 46
Default Slow Site

The checkout pages on my site have been incredibly slow and freezing up. Is anyone else having this problem? I've had a few customers tell me that the site just freezes when they try to get past the billing page. I just tested it my self and it just froze as well.

The admin site is often very slow at saving pages as well. I usually have to click 'stop' on the browser and keep trying to submit the page several times until it goes through.
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Old 08-13-2008, 11:07 PM
rrw rrw is offline
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I've had this problem in the past--I submitted a ticket and it was resolved very quickly.
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Old 08-14-2008, 04:17 AM
Mark Mark is offline
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Join Date: Sep 2007
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I've had this problem as well from time to time. It requires a reboot or a reset on your server where your cart is hosted. Something is hung or not responding and a reset usually fixes the problem.

Last edited by Mark : 08-14-2008 at 01:29 PM.
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