Shopping Cart Software

jeratwo · #1 () 03-01-2010, 04:31 PM

It would be nice if 3dcart offered a "check off box" to exclude an individual product from free shipping. For example, you want to offer free shipping on all items for local pick-up, except items that are drop-shipped (as these are not stored in inventory). As far as I can tell, this cannot be done. If anyone knows otherwise, please inform.

maksum · #2 () 03-01-2010, 05:21 PM

Hmm, that's a good question.

I know you can set up free shipping, and then under advanced options you can select which categories it applies to.

One thing you can do is create two categories... say "local" and "dropship", and put all of your products in one of the two. You can then hide these categories, since they may not make sense with the way your visitors browse your store.

Then simply add the "local" category to the Category which the discount applies to under your settings in that specific promotion.

I have not tried this myself, but seems like it might be an approach worth trying.

Good luck.

Mike

Mark · #3 () 03-01-2010, 05:49 PM

I'd be curious to see if this works, because,unfortunately, as far as I've been able to tell, you cannot offer free shipping based on certain products, It just doesn't work. It works if you only order that one product, but, should a customer order a "non-free shiiping" product, the shipping charge kicks in, and, the "free-shipping" product is added in as a shipping charge, even if you set weight to zero.
Anyone finds a solution, we'd love to know.

GonzaloGil · #4 () 03-01-2010, 08:28 PM

Currently the promotion system lets you set the entire order as free shipping (if the qualifications are met), so, yes if you make the promo that they must have 1 ore more items from a category, it will give free shipping if they have 1 item of the free shipping and 1 item of the non free shipping.

The real problem is that if we set an item for free shipping (not the entire order), then we need to know how that item ships, and we don't have that setting right now.

Imagine the following;
Item a is 100 lbs, ground shipping is: $80, second day shipping is; $200
Item b is 25lbs, you can ship it via USPS 1 rate box and so you give it for free shipping.

During the shipping calculation, we know that item b ships free, but not if its ground or second day. If we assume its FREE, then, we would present rates of

$80 for ground
$200 for second day

But, if customer selects 2nd day, the quote is now too low, because $200 was for 100lbs, not 125lbs. Also, as described above, you may want to send the free shipping item in a completely different method.

We are working on finding a solution to this, perhaps splitting the order during checkout into 2 parts, the free shipping one, and the paid shipping, so its clear that free shipping item may not be delivered at the same time, or, perhaps do get the rate for the 25lb item, and then subtract it from the quote for 125lbs.

Mark · #5 () 03-01-2010, 09:32 PM

Yes, agreed, it is quite the dilemma. There really isnt a way to offer free shipping at the product level when orders consist of free shipping and paid shipping products on the same order. It seems to be only feasible on total order amount where free shipping could be offered.
What we will probably do, and that some of our competitors do, figure in the shipping charges in product cost and offerer free-shipping store-wide. it's the only way we know to make it happen.

jeratwo · #6 () 03-02-2010, 12:19 PM

This can actually be done quite simply. When providing "split-shipping" offers such that products that ship free will ship together with Non-Free products, first of all, the Free ship promo would be set up with by the admin with a particular shipping type (say UPS ground). Then, the customer could just be notified through the program details (and a popup window during shipping selection) that "When items that ship free are combined with items that don't, they must all ship with the promo shipping method (UPS ground)." If you need to rush a product that is in the cart, simply remove it from the cart and place a separate order for that product and select a different shipping option.

I think this should be implemented for those of us who need to offer this service to our customers "before" the new release. After all, once the programming is done for one, it's pretty much just cut and paste for the rest. And most people don't seem to even notice the feature is not available.

BTW, the gentleman who owns www.hummerpartsguy.com had his fixed to work properly by 3d programmers, and seems to be very happy with the results. Why not just cut and paste his programming.

I've been told I would be charged a substantial amount to have 3d, cut and paste his programming, to fix this "broken issue when I assumed, after my free promo, that the cart would work the way it said it was supposed to. 3d is turning a "could be" long term customer (me) into one that is "has one foot out the door"

Jeff
The Green Chalet

jeratwo · #7 () 03-02-2010, 12:40 PM

To further enhance this type of set-up, since shipping is figured by the carriers based on a "base package price/package" and the total "weight" of the package, the administrator could be given the option of selecting how shipping is calculated when "non-free-ship" products are added to the same order. In other words, the admin could select if shipping for the "non-free shipping" products get calculated as a separate shipment where the "base package fee" is added to those products, or if it gets set up so that the shipping has already been calculated on the "free-ship" products and then subtracted (via the free ship calculator) so that the "base-package-fee" has already been "paid for" by the "free-ship" products (in this case, the "non-free-ship" products would only add to the weight of the package, until of-course, the order get heavy enough to where a 2nd package is required).

Jeff
The Green Chalet[/quote]

Mark · #8 () 03-02-2010, 01:50 PM

Free Shipping on select items

This describes the setting, except in reverse

Sean · #9 () 03-09-2010, 08:49 PM

What if you don't ship based on weights, but rather by quantity. Is there a way for the cart to at least know that there is another product in the cart?
Meaning: We offer shipping for first item for $6.00 and the second for $10.00 total and 3 items and over $12.00 total. I would like to specify certain items to qualify for free shipping, but like said above it doesn't work correctly. It does by itself, but not when you add something that does not qualify. So, is there a way for the cart to know if a customer puts in 1 item that qualifies and 1 that doesn't to not charge 10.00 but rather 6.00?

Sean