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SmarterStats does not visits to category pages.

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  • SmarterStats does not visits to category pages.

    This is the case according to 3dCart support. We even asked if this is a configuration issue or programming issue with SmarterStats. This question was never answered directly so we will need to contact SmarterStats to get an answer. This is stunning because SmarterStats extracts report data from the server logs. Every page should be in the reports. The category pages tend to be the most visited pages.

    Please check your SmarterStats reports. for the landing pages and the top visited pages, to see whether or not the category pages show. If this holds true, SmarterStats is a significantly less useful tool for studying website traffic.
    Last edited by Luxlife; 09-27-2014, 10:35 PM.
    Luxlife

  • #2
    I see some category pages in our Top Pages report, and Entry Files report.

    So SmarterStats is logging the activity.

    When running a search in the Data Mining screen, include the leading "/" in the file name. Without the / it does not show any results.

    So search for /xxxxxxx_c-173.html

    Hope this helps.

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    • #3
      Thanks. We just needed confirmation the pages are currently showing for some merchants.

      We isolated the day they stopped showing for us, 6-11-2014. They show on prior dates.

      Does anyone recall if there was a server maintenance or move on that day? It would be strange because it falls mid-week.

      By the way, elightbox, are you using a custom category url? The structure in your example is a little different from ours.

      Thanks.
      Luxlife

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      • #4
        Originally posted by Luxlife View Post
        Thanks. We just needed confirmation the pages are currently showing for some merchants.

        We isolated the day they stopped showing for us, 6-11-2014. They show on prior dates.

        Does anyone recall if there was a server maintenance or move on that day? It would be strange because it falls mid-week.

        By the way, elightbox, are you using a custom category url? The structure in your example is a little different from ours.

        Thanks.
        If you're having an issue with data missing from Smarter Stats, I can try and take a look to make sure the logs are pulling correctly. Message me the domain name and I'll take a look.

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        • #5
          Luxlife, yes we use custom file names for both categories and products.

          We stopped doing that since 3dcart allows for changing a product or category name without loosing the link.

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          • #6
            Originally posted by elightbox View Post
            Luxlife, yes we use custom file names for both categories and products.

            We stopped doing that since 3dcart allows for changing a product or category name without loosing the link.
            When changing a page name, do you use 301 redirect to maintain the position in search engine result pages?
            Luxlife

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            • #7
              If you make a custom file name for an item, the old Standard 3dcart URL will re-direct to the custom name automatically.

              Note that the standard format is XXXXXX_p_8.html , you can't use that again. We change it to YYYYY_p-8.html (change one _ to -)

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