Announcement

Collapse
No announcement yet.

3DCart Problem?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • 3DCart Problem?

    Is anyone having trouble with their cart when checking out? We have recieved call from customers for the past several hours about this problem. After entering customer info and when going to check shipping options, the cart goes to a faded white "busy" screen for several minutes and then returns an error saying the address is not valid. We have tested this an several valid addresses but the results are the same. Nothing has been done to the cart on this side that we can determine that might be causing the problem. any ideas?

    Thanks,

    Gwin

  • #2
    has your site recently been upgraded to v3.0? If so... have you set up your shipping settings correctly?

    Who do you use as your shipping service? Is it possible that their servers are down?

    ~fr_k

    Comment


    • #3
      We received the same errors at your site - which, by the way, is a VERY cool site!

      Looks as if the UPS servers may be down??

      ~fr_k

      Comment

      Working...
      X