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our server is dead today!!

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  • our server is dead today!!

    anyone else having their server crash today? Down for about 20 mins - they got it to come back up - now dead again!!! No front end, back end or for that matter middle end! www.ebeehoney.com

  • #2
    We're down also (over 1 hr already).

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    • #3
      just checked a few other companies that I know use 3dcart and their stores are all up and functioning.

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      • #4
        down close to 5 hours now - let's see $110.00 x 5 per hour lost sales so far. Not happy at all today!!!!

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        • #5
          server finally came back up for about 2 hours and then bam down again for the past 30 mins - worried that folks working on issue either don't have the parts or frankly have no clue what the issue is????

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          • #6
            Same here down again. This is a disaster!

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            • #7
              I'm thinking perhaps they need to call someone in who knows what the frick they should be doing - 8 hours today - trust me they know we are livid!

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              • #8
                I keep getting pingdom alerts all day long - alerting me to website down.

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                • #9
                  Yep...same here. Weekend is where we usually make the money. On top of this we have a click campaign running :)

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                  • #10
                    in 2016 servers don't go down for 8 plus hours - there should be reduntant backups - where something happens - sites are moved - tech keeps stating they're working on it - I really don't care! Get our site the heck off this server - once it starts crashing like this doesn't get better. Can't wait to call a few folks tomorrow when they get in

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                    • #11
                      took 14 hours today for them to hopefully fix the server - my confidence in 3dcart is dinged!!

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                      • #12
                        Hey everybody, we're sorry this happened. We got an announcement in another thread addressing this issue.

                        http://forums.3dcart.com/forum/shopp...d-on-1-24-2016

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