Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
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* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
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* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Version 7.5.0 Roll Out Begins today

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  • Version 7.5.0 Roll Out Begins today

    Version 7.5.0 Primer

    Hi Everyone!

    We’ll have formally written release notes soon, but we just wanted to give everyone a quick “heads up” of what’s arriving with the new 7.5.0 version that begins rolling out today.

    Some slight Admin Changes (Don’t panic!)

    First and foremost, we have some newly designed admin pages. They’re basically redesigned with expandable and collapsible sections to make them a bit more streamlined and efficient to use. The functions are still the same, but the presentation is just a little easier to digest. These include the following sections of the admin:
    • Products >Categories
    • Content >Blog (Also Blog Categories and Blog Settings)
    • Settings >Shipping >Shipping Settings
    • Settings >Payment >Payment Methods
    • Product - Advanced Options
    A Quicker Way of Adding Products!

    Also, the process of adding a new product has been slightly updated to be more efficient as well. When you go to Products >Product List and click on “Add New” at the top, you’ll now be taken to a minified page that allows you to set basic details of the product like the product name, description, type, categories, images, inventory, dimensions and options – ALL ON THE SAME PAGE. (No more TABS!) Then, after the product is created, you may go to it afterwards and edit it in the tabbed function you’re already familiar with.

    New Functions!

    This new version will also include the following updated features and settings to be aware of:
    • Orders:
      Print separate Invoice and Packing Slips for Split Shipments.
    • Product Review Module:
      Product Review Sorting. Allow visitors to sort product reviews by low ratings, high ratings and helpfulness.
    • Product SEO tab: Product Canonical URL.
      Allows you to specify a custom canonical URL for the individual product as needed.
    • Products: Add New Category from the Selection Pop up Modal
      When selecting a category for the product, you can now also create the category from the selection popup.
    • Custom Shipping - Custom by Zip Code Wildcard:
      When using the Custom by Zip option, you can now enter an asterisk wildcard to include portions of a zip code. For example, 333* will handle all zip codes from 33300 to 33399.
    • Store Settings - Minimum Qty to Checkout:
      Allows you to specify a minimum amount of items to be added to cart before checkout is allowed. Similar to minimum $ amount to checkout.
    • Newsletters - Double Opt-in for Mailing List
      When subscribing from your store front, users will now need to also click on a confirmation email in order to finish subscribing to your mailing list.
    • Newsletters - Scheduling and Background Processes
      Newsletter sending now happens in scheduled and background process instead of at the moment of hitting “Send” in the admin (and using up a lot of user time before the page refreshes). Secondly, reports have been updated to include click throughs and order amounts from newsletter campaigns.
    • New Payment Method - Square Payments
      KB Article is forthcoming. The basic process to add the payment method is to simply go to settings >payment >payment methods, add Square as new payment method and click on the button to sign up/sign in to Square. We’re also working on the Square Register for POS integration next.
    • Updated Integration for Mailchimp
      Allows for Mailchimp’s Ecommerce Newsletters where you can connect your store to Mailchimp and use their great ecommerce features like abandoned cart messages, product recommendations and more. (Note: some ecommerce features from MailChimp may require additional fees. See for more details) KB Article is forthcoming. Basic process involves going to modules to integrate MailChimp v2, connecting your store to your Mailchimp account and synchronizing your carts, products, orders and customers.
    New Add-Ons!

    We are also introducing the following new App Store Add-On functions in this version. (Will be in the app store soon!)
    • Advanced Options Price Configuration
      We’ve updated this app store add on to include the ability to add Product Dimensions (height, width, length) on the product’s advanced options as well as set pricing for the advanced options based on your store’s customer pricing groups.
    • Product Sample:
      Allows you to display a “Request a Sample” button on select products with custom details on the sample product’s ID, name, and price.No need for separate products as the sample is simply an offering that is based off of your parent product.Your shoppers can then add the sample as a purchase to their cart.Examples include food and supplement samples (coffee, tea, vitamins), fragrances, cleaners and other consumable products.
    Again, we’ll have the formally written release notes (including bug fix lists) and knowledgebase articles out to you soon. In the meantime, if you notice any issues with your store after receiving the 7.5.0 update, please contact our support team immediately!

    Last edited by 3dcart-Henry; 03-01-2017, 10:01 AM.