Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
* Please refrain from posting meaningless threads, one word (or short) nonsensical posts, or similar postings.
* Multiple or repeated posting in order to increase your post count is not allowed.
* Advertising, spamming and trolling is not allowed. This includes using the forum email and Private message system to spam other members.
* We also do not allow posts that are sexual in nature.
* Please wait at least 24 hours before bumping posts.
* Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
* Each member is allowed one login account. Registering with multiple accounts is not allowed.
* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
* You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
* You cannot post advertisements or notices for contests.
* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Release Notes March 2017 - 7.5.0

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  • Release Notes March 2017 - 7.5.0

    Here are the release notes for version 7.5.0 which is currently in deployment to all stores.

    ISSUE-5500 Fixed: "403 Forbidden" error when trying to add an image via WYSIWYG
    ISSUE-5496 Restrictive shipping module was not working if 2 or more of the same catalogid were in the cart
    ISSUE-5495 Exported orders were not adhering to selected statuses
    ISSUE-5473 Fixed Rest API - 404 error on product skuinfo get request
    ISSUE-5469 Store credits variable were displaying in the email invoice while in legacy OSM
    ISSUE-5467 Payment methods page was showing a broken variable on the offline payment section
    ISSUE-5451 FraudWatch scores were showing "IP not found"
    ISSUE-5432 When using Kount, orders were being submitted to the gateway with the incorrect amount
    ISSUE-5431 Text/textarea option character limits were not being copied when a product was duplicated
    ISSUE-5371 Fixed Typo on Shipping Settings Page ("Enable Multiple Disitributors Per Product")
    ISSUE-5349 First Atlantic Commerce gateway was receiving currency in USD regardless of store settings
    ISSUE-5332 Fixed error that happened when importing products from DOBA
    ISSUE-5316 Fixed POS App crash when synchronizing products
    ISSUE-5315 Fixed a rare issue when placing a phone order with an unusually large number of items
    ISSUE-5302 Page update: Removed comments box from CC Update page as it was not needed.
    ISSUE-5290 Imported Amazon orders werenot triggering webhooks
    ISSUE-5228 Make An Offer: Fixed error when clicking on the "More Details" link
    ISSUE-5220 Rare Issue: AutoShip - Recurring Order script was throwing an occasional error when running
    ISSUE-5211 Fixed issue where Gift Certificates could be created/saved with special characters but not used.
    ISSUE-5186 Fixed Iissue where some merchants were unable to print UPS labels after migrating from Access to SQL
    ISSUE-5182 Store Credit import was not working.
    ISSUE-5170 Fail Recurring Orders were not being marked with a timestamp
    ISSUE-5118 Rest API: Fixed issues where users were reporting server error when attempting PUT requests on Products
    ISSUE-5084 Fixed infrequent issue where customers were unable to log into account on checkout-singlepage-v2
    ISSUE-4882 Inventory was not updating when synchronizing orders via POS app
    ISSUE-4774 Store Credits - Adding an RMA is not prompting store credit entry correctly

    DF-72 POS App updated for iOS10
    DF-52 Updated Integration for Mailchimp
    DF-24 Newsletters - Scheduling and Background Processes
    DCART-3292 FreightQuote: added setting for Pallets
    DCART-3245 Advance Shipping Manager: Added Address and Coupon fields
    DCART-2504 Print separate Invoice and Packing Slips for Split Shipments
    DCART-3253 Advanced Options App: Price Configuration
    DCART-3154 Advanced Options App: Dimensions

    Admin Redesign
    DCART-3351 Admin Redesign: Payment Methods
    DCART-3350 Admin Redesign: Shipping Settings
    DCART-3287 Admin Redesign: Advanced Options
    DCART-2835 Admin Redesign: Blog Settings
    DCART-2834 Admin Redesign: Blog Posts & Categories
    DCART-2724 Admin Redesign: Product Categories

    New Features
    DF-51 New Payment Method: Square
    DF-40 Quick Add New Product
    DF-23 Newsletters: Double Opt-in for subscription
    DCART-3397 Store Settings - Minimum Qty to Checkout:
    DCART-3289 Custom Shipping - Custom by Zip Code Wildcard
    DCART-3181 Product Sample Module
    DCART-3163 Products: Add New Category from the Selection Pop up Modal
    DCART-3041 Product SEO tab: Product Canonical URL
    DCART-2661 Product Review Module: Review Sorting