Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
* Please refrain from posting meaningless threads, one word (or short) nonsensical posts, or similar postings.
* Multiple or repeated posting in order to increase your post count is not allowed.
* Advertising, spamming and trolling is not allowed. This includes using the forum email and Private message system to spam other members.
* We also do not allow posts that are sexual in nature.
* Please wait at least 24 hours before bumping posts.
* Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
* Each member is allowed one login account. Registering with multiple accounts is not allowed.
* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
* You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
* You cannot post advertisements or notices for contests.
* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Release Notes August 2017 - Version 8 is here!

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  • Release Notes August 2017 - Version 8 is here!

    Version 8 begins rolling out today!

    While your stores receive the update in the next few weeks, you will have access to the following updates and improvements.

    As we continue updating documentation and articles to reflect these new functions and features, we'll update this list accordingly with appropriate links to information pages as applicable.

    New Features - Brand new features never before possible on 3dcart
    • Sales Representative Assignment and Tracking:
      Create a table of Sales representatives with commissions and assign them to customers and individual orders. Then process reports on the sales agent’s commission payouts individually or as a whole.
      Click here for documentation
    • Product Comparison Module:
      Specify comparison points for your products and allow your shopper to compare up to 4 different products at once.
      Click here for documentation
    • AMP enabled product pages:
      Enable Accelerated Mobile Pages (AMP) coding for your product pages to assist in and increase your Google specific SEO functionality.
      Click here for documentation.
    • Facebook Ads Integration (Beta):
      Integrate and synchronize your store products with Facebook’s API to create targeted ads directly on Facebook.
      Click here for documentation
    • Facebook Store Tab (Beta)
      Integrate and synchronize your store products with Facebook’s API to showcase your items on your Facebook business page and allow visitors to shop from your Facebook presence.
      Click here for documentation
    • Buy Now Button
      Create a widget that can be placed on any site you control linking directly to your 3dcart store's products.
      Click here for documentation
    Feature Updates - Updates and improvements to existing 3dcart tools and functions
    • Gift Certificates - Set Expirations:
      Allows you to add the ability to set an expiration timeframe on all generated gift certificates. Users will also receive email notifications of their certificates and when they are set to expire.
      Click here for documentation
    • Reward Points - Custom event Points:
      Award customer reward points for specific actions such as signing up for newsletters, submitting a product review and more!
      Click here for documentation
    • Reward Points - Set Expirations:
      Allows you to add the ability to set an expiration timeframe on all generated Reward Points. Users will also receive email notifications of their points and when they are set to expire.
      Updated documentation here
    • Product Reviews - Enable User Edits:
      Allow users to edit their submitted product reviews and resubmit them for approval as needed
      Updated Documentation here & here
    • Product Reviews - Allow Photo Uploads:
      Allow users to upload images along with their product reviews
      Updated Documentation here & here
    • Product Reviews - Invite Email:
      New template adds Upsell items to product review invite email
      Updated Documentation here
    • 301 Redirects - 404 Auto-Detect:
      The 301 Redirect section will also contain a limited database including unmapped URLs that have generated 404 errors on your page. Use this to create new maps as needed!
      Updated Documentation here
    • Newsletters - Test Newsletter:
      Send a test newsletter at any point during the newsletter creation process. Previously, you had to wait until the end of the newsletter process to send yourself a test.
      Updated documentation here
    • Newsletter – Save Existing Newsletter:
      Previously, saving an existing newsletter campaign would create a duplicate for you as intended, but would also take you back to the grid/list of your other newsletters where you would have to locate the new copy and work from there. Now, the store will still create duplicate but also take you directly to it at the same time.
    • Webhook – Product Updates
      New Webhooks for product specific triggers when a product is changed, deleted or its stock is updated.
      Updated documentation here
    • eBay Integration – List eBay Items
      Previously, the eBay module would allow you to list your 3dcart store items on eBay. Now, this feature has been enhanced to also include the ability to download your eBay listed products and select them for import into your 3dcart store!
      Updated documentation here.
    Admin Design - Cosmetic and Design changes made to the Online Store Manager
    • Removal of Google Trusted Stores:
      Since it is no longer supported by Google, it has been removed in favor of Google’s Customer Reviews service.
    Again, please refer back to this posting often for links to our updated documentations as they are updated for the new features and functions.
    Last edited by 3dcart-Henry; 08-18-2017, 05:07 PM.