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  • Same as Billing Checkout Question

    Is there a setting for the checkbox for Shipping address same as billing address? Ours is "pre-checked" and we would like it not to be
    Thanks!

  • #2
    Nobody? :confused:

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    • #3
      I have never incurred this myself, and I have never actually seen a setting specifically for this. However, with that being said, there is a setting in store settings under checkout settings that says - billing and shipping address must be the same. Maybe you have this checked, and thus it is producing the results you are seeing.

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      • #4
        no, we don't have that checked.
        Must be a bug? I'm really surprised there's not a setting for this.

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        • #5
          No, the checkbox on the settings forces billing to be same as shipping (customer has no choice)

          With it off, customer has a choice, they can uncheck the box and fill their shipping details.
          ----------------------------
          Gonzalo Gil
          3dCart Support
          800-828-6650 x111

          Comment


          • #6
            I guess I'll try this one last time to get clarification on this. I'll try to be as clear as I can, as it seems no one knows what I'm asking. . Is there a setting where you can "pre-check" the same as billing checkbox or not? In some carts the shipping same as billing is "pre-checked" in others it is not. Where can this setting be adjusted?
            Thanks!

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            • #7
              The default setting is check box is CHECKED.
              The only way to have it unchecked by default is to edit the 1 page checkout template.
              ----------------------------
              Gonzalo Gil
              3dCart Support
              800-828-6650 x111

              Comment

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