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Custom emails for people paying by check or money order?

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  • Custom emails for people paying by check or money order?

    Is there some way to customize the email a customer gets after placing their order when they are paying by check or money order?

    I know that I can set the initial order status for this payment type as "Unpaid" and these customers will get the Unpaid order email.

    Is there some kind of conditional programming that I can use in the email template that will insert the words "check" or "money order" depending on which payment method the customer is using?

    Yes, it's a minor point, but details count.

  • #2
    Hello,
    No, not at this time, the emails are the same no matter what payment method is chosen. What we've seen used before is something like:

    Payment Method: []
    If you are paying by check please:
    ..
    If you are paying by Money order please:
    ..

    Now, you can specify custom thank you messages based on the payment on the actual page they get when they check out, so you can use that area as well and be very generic on the email.
    ----------------------------
    Gonzalo Gil
    3dCart Support
    800-828-6650 x111

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