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Live Chat Log Out?

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  • Live Chat Log Out?

    I decided to give Live Chat another go and it was working fine until just a moment ago. When I log out of the site and close down Live Chat all together the button still shows it as "online". Earlier today, whenever I closed out of monitor, it would automatically switch to the "offline" photo button. I'm not going to monitor it all night and I don't want upset customers. Anybody know what I'm doing wrong???

  • #2
    If you are 100% that the operator window is closed (sometimes its open but hidden behind another window), and it still shows available, it could be that your browser cached the image. If you close the browser, open it again, it should say offline.
    ----------------------------
    Gonzalo Gil
    3dCart Support
    800-828-6650 x111

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    • #3
      Guess that was it--it's turned off now. Thank you! :)

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