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Is it possible to get PayPal payment but no order in 3dcart?

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  • Is it possible to get PayPal payment but no order in 3dcart?

    I received a PayPal payment today from a customer, but there was no order connected with it in the 3dcart system.

    Anyone else have this happen?

    (I know that someone can send money via PayPal just by specifying an email address, but the email address connected with our PayPal account is not listed anywhere.)

  • #2
    is there a way to see the price you are paying when you click the paypal icon from your cart? (maybe its just a setting but ours is not showing a price to the customer)

    Doug

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    • #3
      It has happened to us a few times - try checking for the order in the not completed section of your orders...that is where I have found a few of mine. Not sure why it happens though.
      Have a magical day,
      Jennifer
      www.yourwdwstore.com

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      • #4
        Has happened to us once in a while too. I think that happens when the customer doesn't click the link to return to your store in Paypal, but not positive.
        (¯`v´¯)
        `*.¸.*´

        ¸.•´¸.•*¨) ¸.•*¨)
        (¸.•´ (¸.•´ .•´ ¸¸.•¨¯`•
        * P£†®ª *

        Shadow Trailers
        www.TrailerandTruckParts.com
        www.Trailer-Wheels.com
        www.iTrailerParts.com

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