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  • state required on international

    is there a way to not have the state required on international billing/shipping address on the checkout?

    doug

  • #2
    Doug,

    Every country has a state and therefore it is required to have that there, as per the terms of our shippers.

    -Robb

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    • #3
      how about spelling out the country code instead of the abbreviation.

      Comment


      • #4
        the DHL shipping option was giving a no shipping option error when entering certain states of countries. We are working with 3dcart support to try to see if DHL API can be fixed.
        The other international shipping methods were giving 2x-3x times the prices.
        example DHL $50.10 UPS Worldwide $130.16

        and the DHL would give errors to the customers many times until I figured out for customers to put the state value in with the city and put "none" in the state field.

        Doug

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        • #5
          pleeeeze remove the AL from the state field when someone chooses international. about 80% of international orders have AL in the addy.

          and yes, spell out the country so it matches dazzle software requirements. 2 letters is not enough
          steve

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          • #6
            Please remove any deafult from the state field. Thanks! :)

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            • #7
              You should be able to do this yourself by editing the form in the checkout template file.

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              • #8
                Originally posted by Steve Win View Post
                pleeeeze remove the AL from the state field when someone chooses international. about 80% of international orders have AL in the addy.

                and yes, spell out the country so it matches dazzle software requirements. 2 letters is not enough
                steve
                :) funny. We also ship to Alabama quite a bit... Alabama, Spain... Alabama, Argentina... Alabama, Mexico :)
                www.KarensCookies.net
                Cookie Decorating Simplified

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                • #9
                  I also agree with the issue about the default state. Mine comes up as AA (the state code for US Arm Forces Asia) not Alabama all the time. The state box should reset to blank when the country is changed or something.
                  Nathan
                  www.YourCableStore.com

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                  • #10
                    Us as well, CANADA is always AA, this needs to be changed. 3D is not very international friendly, and this NEEDS to be addressed. Once the Country is changed the state should be empty, not have a default. And I'd still like to know why international customers can't get a quote in the view cart section. Can 3D explain this in detail, instead of just it's not possible, please?
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                    • #11
                      This is a case in which more robust programming is needed. We also don't understand why there is a 10 shipping method limit. We have asked this question in the forums several times over the years and 3dCart has never posted a response. A number of us have posted issues and requested features related to the shipping capabilities of the cart. Rarely have any of these issues been addressed. It will be interesting to see what happens when the FedEx API is updated. Shipping is an area of disappointment. They can do much better.
                      Luxlife

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                      • #12
                        Originally posted by MissHTML View Post
                        Us as well, CANADA is always AA, this needs to be changed. 3D is not very international friendly, and this NEEDS to be addressed. Once the Country is changed the state should be empty, not have a default. And I'd still like to know why international customers can't get a quote in the view cart section. Can 3D explain this in detail, instead of just it's not possible, please?
                        This was fixed a month or so ago. There is no longer a default displayed in the field. Here is another thread about this issue: http://forums.3dcart.com/general-con...rovince-2.html
                        Laura Z
                        Brass & Silver Traditions
                        www.brassandsilvertraditions.com

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                        • #13
                          Full Country Name For International Shipping

                          Have repeatedly contacted 3D about this. We use Endicia Premier and "cut & paste" for USPS shipping. It does not accept abbreviations.

                          USPS plainly states @ http://www.usps.com/international/ad...ngintlmail.htm "The last line of the address block area must include only the complete country name (no abbreviations) written in uppercase letters."

                          Was hoping this would be corrected in 3.2.

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                          • #14
                            It should be pretty easy to write some java script that resets the state when the country is changed and pops up a error if one is not selected.
                            Nathan
                            www.YourCableStore.com

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