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  • APO/FPO addresses

    I used to get orders for APO and FPO addresses but now customers tell me that option is not available - is there some setting I have to do? I can't find one....
    Pat Cotter

    The Preemie Store

  • #2
    Originally posted by Pat Cotter View Post
    I used to get orders for APO and FPO addresses but now customers tell me that option is not available - is there some setting I have to do? I can't find one....
    Were you ever able to find an answer to this problem? We have a few APO/FPO customers as well.

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    • #3
      I'm having the same issue. Opening a ticket on it right now.

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      • #4
        Ok, they just need to be added under Settings>Shipping>Shipping Countries> & click Check States next to US.

        Add State at the bottom for:
        Armed Forces America AA
        Armed Forces Pacific AP
        Armed Forces Africa/Canada/Europe/Middle East AE

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        • #5
          Does anyone here currently ship to APO/FPO addresses? Tech support says I need to setup an account with USPS to do so (which I did) but I haven't enabled it on my website. I only want to offer USPS shipping options to those that require shipping to APO/FPO addresses. Presumably, if USPS were an option, someone could potentially ship to a PO box, which I also don't want (increased possibility of fraud). Is there any way around this?
          www.macdimms.com
          The Mac Memory Specialists.

          Any fellow 3dcart Mac users can use the promo code - 3dcart - to receive a discount on RAM for your Mac. This is a special thank you for all the previous and future help!

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          • #6
            I use UPS for everything domestic, and USPS Priority Mail for AP/AA/AE addresses, as well as US Virgin Islands and Guam. All you have to do is go to your shipping methods, and create a new method for each. Select US as your country, and then from the drop down box for state you can select any specific state--the AA/AP/AE addresses are at the top of the list. I had to set up each one individually, but there may be a way to combine them but I couldn't figure it out. Works great! :)

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            • #7
              This is our Military. What a shame we have to add these to our settings. Just saying.

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              • #8
                damiencaz , APO/FPO have to ship via priority mail. If you have a heavy package, shipping costs may become un-affordable if you offer free or flat rate shipping options. It is correct for 3dcart to make this an option the retailer chooses, and not a default.

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