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  • Contact us with problems/issues

    Does anyone have a "contact us if you are having issues with our website" or similar kind of survey?
    In other words, if folks are having issues placing an order, they are likely to move on to a competitor. How can we capture and convert these sales?
    We were looking to see what you may be doing to recover sales.
    We try to create "fake" or "test" orders, but, obviously, we cant replicate all scenarios that my occur from a customer order.
    Thanks
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