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Importing products using Chrome or Firefox

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  • Importing products using Chrome or Firefox

    Mac based problem.

    For some reason I can't do an import of product changes using Google Chrome or Firefox...but I can when I use Internet Explorer.

    Does anyone else have this problem?

    Equipment: iMac
    OSX

  • #2
    Hi. Yes, I went through that. Did you make sure that you saved the file as a Windows Comma Separated file? The default way the spreadsheets are saved on Excel for Mac is just a Comma Separated Values file, but it can't import into 3dCart unless you specifically save it as a Windows .csv file. That solved the problem for me.
    Laura Z
    Brass & Silver Traditions
    www.brassandsilvertraditions.com

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