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Customers say recipients are not receiving their Gift Certificate emails

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  • Customers say recipients are not receiving their Gift Certificate emails

    I've gotten two complaints today about Gift Certificates which were never received. As a new 3dCart user, I'm concerned that I have missed some step which generates the emails to the customers. Am I supposed to do something in particular to make sure these Gift Certificates get emailed out? Any help would be most appreciated. :confused:

  • #2
    Since it's a timely issue, I would try the live chat and see if they can help.

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