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Checkout without logging-in. One page vs 3 pg

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  • Checkout without logging-in. One page vs 3 pg

    I am confused as to why if a customer has an existing account, they can check out using 3 page checkout without logging in, while they cannot when using one page.
    On the one page checkout a pop-up comes up saying the customer has to log in, or fix their e-mail before they can finalize their order.

    I would rather use the one page, but requiring customers to retrieve their password and log in would result in lost sales. It is basically refusing to sell them merchandise unless they sign in. Not good business in my opinion.

    Am I missing something????

    Admin settings:
    I tried this with e-mail required and not required. Password is not required.
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