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  • jleclair
    replied
    You sure can modify the store after your SSL is installed

    the SSL is actually a set of instructions that the server (your 3dcart store) will send to the browser of anyone visiting your site. Instead of sending plain text messages, the pages back and forth are encrypted using a special key contained in the SSL certificate. This prevents outside people from intercepting your messages mid-transmit and stealing your information (i.e. credit card information or otherwise)

    It does not change the structure of the site or how it behaves at all. It's just a layer of security. Necessary security.

    Leave a comment:


  • digital_rain
    replied
    I'm pretty new to working with E-Commerce systems. I understand that you need an SSL certificate to secure credit card transactions. Is this done after the store has moved to my domain? (right now I'm still editing the store on the 3dcart servers)

    And I'll still be able to update the site after the SSL is installed right?

    Leave a comment:


  • JustPoppin
    replied
    A quick follow-up comment: we completed this process last week - had our new/renewed third party SSL installed and 3dcart SSL technician Thomas Ritchie provided outstanding service to us.

    We had no problem paying the $99 - we know it's a manual process that someone (in this case Thomas) has to do. I posted here to help clarify the procedure and charges involved for those with questions about it.

    Even after the $99, we came out ahead and are happy with the result.

    Leave a comment:


  • GonzaloGil
    replied
    We have a semi-automated process for the SSLs that are provided by our vendor, while third party SSLs (godaddy etc) require manual install.

    Eventually we'll build this into the back end for users to do themselves, but, until then, it requires a technician to do the work and therefore costs us money.

    Leave a comment:


  • jleclair
    replied
    its most likely a 2 fold reason why they charge $99 to install.

    1) someone on the development team needs to do it. Generally developers cost companies a decent chunk of $/hr in the first place. To cover their cost (and make a little cash - hey its a business after all) they charge for this

    2) they (most likely) make commissions on the ssl's they sell. If you are circumventing that, you are free to do so, but they have the fee structure in place to recover some of that lost revenue. (also compounds with reason 1)

    I don't know either of these for sure.. but I'm making an educated speculation. SSLs are a necessary evil for sure.

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  • JustPoppin
    replied
    In case anyone else comes looking for this info:

    When you renew a "third party" SSL certificate (ie Godaddy), 3dcart WILL charge you $99.00 to (re)- install it even though you already paid them $99 to install it the first time around.

    I guess they look at is as a new certificate and want to collect their $.

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  • Shopguy
    replied
    Support straightened it out. There was an issue with their DNS records. Everything checks good with the tester you posted. Thanks for the help.

    Leave a comment:


  • elightbox
    replied
    there should not be a lag. Check with support.

    then verify it is installed properly.
    SSL Certificate Tester - Check Certificates

    Leave a comment:


  • Shopguy
    replied
    Well that makes sense. Thanks CB

    Now every time I try to change it and save it reverts back to the 3dcartstores domain. Is there a delay between when it's installed and becomes active? Just received notice this morning that it was installed.

    Leave a comment:


  • cbsteven
    replied
    You need to change the 'secure store url' field which is at the bottom of General Settings in your admin. That should take care of the checkout problem.
    You shouldn't need to do anything else. The whole store will not be https, just pages that need it.

    Leave a comment:


  • Shopguy
    replied
    So I think I've finally got everything taken care of for my EV SSL. 3dCart has replied that it's installed.

    This is my first time buying/installing an SSL. Should the whole store now be https rather than http? Also when I go do checkout it's still showing the 3dcartstores domain. Is there something else I need to do?

    Leave a comment:


  • vkmcewen
    replied
    So to update: There IS a fee to 'renew' your third party SSL. I purchased another 2 years with GoDaddy in Feb ($148.98 after coupon codes!!). I thought that was all I needed to do. Now that the original SSL is about to 'expire', I was getting emails from GoDaddy that my SSL was expiring. Confused, I called GoDaddy----I paid for the SSL. Why was it 'expiring?' GoDaddy said they need to reverify company info, and so need me to initiate a CSR with 3dCart. GD said it should not be as involved as the first time, as long as not much as changed.

    I called 3dCart tech support. The first person I spoke with said I should NOT be charged the $99 install fee, since the certificate has already been installed and that it is just being 'renewed.' I did everything on the CSR request form that he said to do, but got an error message. Unfortunately I'd already hung up the phone. The 2nd guy I spoke with said I WOULD be charged the $99 because the first certificate is ending, and a new one will be installed. I *really* do not like getting differing information---it does not instill confidence. Either way, GD is still a much better option cost-wise.

    Leave a comment:


  • Shopguy
    replied
    Good to know. Thanks for the update! Heading off to Godaddy now...

    Leave a comment:


  • vkmcewen
    replied
    There are no other hidden fees. Our GoDaddy SSL just expired, I renewed for another 2 years. No need to pay for the install again. We've been very happy with it.

    Leave a comment:


  • Shopguy
    replied
    Thinking about going the Godaddy route for a EV SSL. $149 (2 years) plus $99 for install puts it at $248 for a two years. Seems like a pretty good deal.

    Am I missing something? Are there any reoccurring fees on the 3dCart side after the initial install?

    Leave a comment:

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