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  • Can't checkout if balance on order is zero

    My store isn't live yet and I'm doing various tests.

    If a customer pays for an order with a gift certificate - ie pays in full so the balance is zero - there doesn't appear to be a way to set up a payment method. Paypal disappears (nothing to pay, that's fine), but how do I get the order to complete?

    Any help would be much appreciated.

    thanks
    Glenda
    Glenda Waterworth

    www.chocolatebaroque.com
    Elegant designs to inspire your crafting

  • #2
    Ok, I've answered my own question

    sorry, I was being dumb, I've figured it out.

    Just in case anyone else has the same problem, you need to create an offline payment method with the order amount showing 0 in both min and max amounts. I've titled mine 'Gift Certificate - nothing to pay' and tested it out. It only shows up when the balance is zero, otherwise if there's even a penny to pay, it is hidden and other payment methods appear.

    If posting a question makes me smart enough to figure out the answer, I may be back with more ...

    Glenda :)
    Glenda Waterworth

    www.chocolatebaroque.com
    Elegant designs to inspire your crafting

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    • #3
      Brilliant!

      We just opened, too, and haven't had the opportunity to need this yet. Our first gift certificate was just sent out, so I think you saved us alot of confusion!

      Thank you!!

      PS--If posting on here does indeed make people smarter, I will plan to be on here as much as possible! :D
      VMcEwen
      Zephyr Kites

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      • #4
        You guys are funny. Thanks for the laugh, and welcome to the 3dCart community!
        Laura Z
        Brass & Silver Traditions
        www.brassandsilvertraditions.com

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