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Editing shipping amount

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  • Editing shipping amount

    I had a customer ask us to use their UPS account. The cart charged them $28.20, and we did use their account. How do I delete the shipping amount charged so the invoice is correct?

    I tried changing it to 0.00 then leaving it blank. No matter what I do, it keeps showing the $28.20. I need it to be blank so the customers invoice is accurate.

  • #2
    After changing the shipping amount to $0.00, you have to click Update Items before saving your changes to make the change show up. If you only click Save Changes at the top it won't work.
    Laura Z
    Brass & Silver Traditions
    www.brassandsilvertraditions.com

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