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Email Notification on CRM?

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  • Email Notification on CRM?

    Hello, is it possible to get an email notifying me of a CRM received? Ive tried soo many configurations and have yet to get an email regardless if i use my gmail account or my 3dcart account. Im clueless. LOL. Thanks.

  • #2
    Did you ever figure this out?

    I'm looking to do the same thing...

    Thanks!

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    • #3
      We get the first CRM emails sent to the email address entered under settings > general > merchant information after you respond to a CRM all future notifications of customer responses to that CRM will come to the email address entered for the member of your staff that originally responded to the CRM (this is in the settings > general > administrator access area.

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