No announcement yet.

More shipping issues

  • Filter
  • Time
  • Show
Clear All
new posts

  • More shipping issues

    So I setup a custom shipping option that would give my customers free shipping on orders of $500 or more. In addition I have a newsletter promo that give 10% off current items with a coupon code (this can be combined with the free shipping offer). Is there a way to set it up where the Free shipping is applied based on the TOTAL not the Subtotal? right now I have orders that are spending $400 after discount and still getting free shipping. :eek:

  • #2
    This is a problem for us also. I thought I saw in user voice that this will be fixed but I don't know when.
    We offer free shipping at a certain threshold, but when a customer uses a coupon that drops them below that threshold, they still receive free shipping. It defeats the purpose of offering the free shipping, which is to increase the sales amount.