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Tracking Orders in Customer's Account page

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  • Tracking Orders in Customer's Account page

    I am fairly new to 3D - with that said....I have a customer that I had to split the shipments and entered both shippers tracking #'s. My question is why the tracking #'s on the customer order detail page for shipping #'s are NOT links.

    It works find from the shipping confirmation email that goes to them, but not in account page.

    Also, is there anyone that can help me place on home page a tracking box ?
    so they can track by order # ( if possible ) or enter the tracking # - so they don't have to login to do so.....( since those tracking # links don't work ).
    I thought it might be convenient for them to track there as well.

    Thank you.....