On large orders prior to being with 3D, When we received a large order we always had the option to call the card holders bank and speak with the bank to verify additional info that is not available through AVS, Such as Phone Numbers, Etc.
Without having the CC # its impossible to call the bank to verify the phone number that you are contacting the customer at is the same phone number the bank has on file. Cell Phones today can be purchased at any drug store so when calling a customer you have no idea if you are really speaking to the card holder if the number is not listed.
How do you prevent fraud when you have large orders that you can not verify?
Without having the CC # its impossible to call the bank to verify the phone number that you are contacting the customer at is the same phone number the bank has on file. Cell Phones today can be purchased at any drug store so when calling a customer you have no idea if you are really speaking to the card holder if the number is not listed.
How do you prevent fraud when you have large orders that you can not verify?
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