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Help! Add to Shopping Cart Problem on Product Pages!

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  • ElegantWeddings
    replied
    Looks like it is working now, I was able to see the drop images and was able to add to cart on product pages with QuickCart.

    Leave a comment:


  • celebra1
    replied
    Add to Cart

    I successfully added a product to the cart. The dropimages are working too. I did notice that the text was "jumping" on the cart page, which seemed to indicate a javascript error. It may not be the javascript itself, but if a tag was moved or not closed just before it, that could be the problem.

    Leave a comment:


  • ElegantWeddings
    replied
    see if support can help you figure out why your dropimage is not showing on product page, perhaps this could be the cause for the addtocart issue.
    If I do a view source on your page for a product that has dropimage, it does show that the correct information is there, but not transferred to the spacer provided when an option is chosen.

    Leave a comment:


  • HFabrics
    replied
    Also nothing out of place in cart settings in store settings.

    Leave a comment:


  • HFabrics
    replied
    That's why it's such a problem, as many of our items have dropdown options either for color or size. I'd also submitted a ticket to 3dcart and I was advised to revert the listing html also. And of course, they didn't warn me about saving it first and I didn't think of it on my own. What's done is done. However, even reverted to the original, I still cannot add products with options to the shopping cart from the product's specific page. Where else could the problem lie? Thank you very much.

    ~Fatuma

    Leave a comment:


  • ElegantWeddings
    replied
    Yes, mondo is correct.

    It seems anything with a drop down choice cannot be added to cart.


    Try reverting back the listing template changes, if you've made any.
    (make back up first, and every subsequent reversal - very important)

    Also check your : Add To Cart Action in Settings>General>Store Settings

    Leave a comment:


  • mondo
    replied
    Not working here.
    browser:Firefox

    Product: Voile Lace, Flower Burst in Squares, 5 Yards
    Showed a color dropdown but only blue showed, cannot add to cart

    Leave a comment:


  • HFabrics
    replied
    Really? I don't know why it's not working on my end. I tried clearing my cache and I looked at the cookies, but there is no block list. Deleted any cookies for the website anyway just to see, but it's not working.

    Leave a comment:


  • ElegantWeddings
    replied
    Hi
    I did a quick check and I was able to add to cart from product pages and category pages.

    Check your cookies to see if you have accidentally put yourself on block list.

    Leave a comment:


  • HFabrics
    replied
    Also, my options are set to dropimage, but the drop images don't show on the site. Everything was working perfectly before and I didn't make any changes that could affect this. At least I don't think so. Please help!

    Leave a comment:


  • HFabrics
    started a topic Help! Add to Shopping Cart Problem on Product Pages!

    Help! Add to Shopping Cart Problem on Product Pages!

    Hell0 fellow 3dcarters,

    I'm having a serious problem. For some odd reason, I cannot add products to the shopping cart from the product item's page itself, but I can from the category page using the quick view. This seems to be happening only for products with options (as in different colors, sizes). For products without options I can add to cart from the product page.

    What could be causing this little quirk and how can I fix as soon as possible?

    Thank you,
    Fatuma
    Hydara Fabrics|Fabrics Textiles|Islamic Clothing|African Head Ties|African Fashions

    P.S. Not sure whether or not it may be just my computer, but a customer was unable to choose the option they want and to add to the cart also.
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