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  • Canonical URLs not working?

    I think either I'm missing something or canonical urls are not working correctly for our site. Here's why...

    Paginated Categories, Manufacturers, and By Price pages are all being crawled by Google and appear as separate, unique pages with duplicate title/meta tags.

    For example:

    Products by Price p 1 url is:
    /products_byprice_20-1-1.html
    inserted in source code is: <link rel="canonical" href="http://www.thewatchprince.com/products_byprice_20-1-1.html" />

    Products by Price p 2 url is: /products_byprice_20-1-2.html
    inserted in source code is: <link rel="canonical" href="http://www.thewatchprince.com/products_byprice_20-1-2.html" />

    Google webmaster tools reports these two pages as having duplicate titles and metatags. Same thing happens with paginated categories and manufacturer product lists.

    Isn't that supposed to be fixed with canonical urls turned on? There are several threads discussing this issue, but no real answers. Can anyone explain how I fix this problem? or do I need to contact support?

    Thanks, mimi

  • #2
    I'm having the same issue and am really upset about it...many, many tickets &amp; nothing

    I am having the same issue. I have hundreds of duplicate content pages. I have spent everyday for over a month now with phone calls, chats, tickets, etc... with 3dcart and could never get a straight answer. All they ever say is that they don't know why Google is indexing those pages and they shouldn't and it shouldn't be effecting rankings. But it is effecting rankings, my warnings on Google say so. I have had it with this issue and 3dcart. It's just wrong and someone needs to step up!

    One thing I did to help the issue (it didn't fix it completely but cut down on duplicates a little) was to change all of my pages to only show results on that one pages. So users have this huge scrolling page of categories, sub categories, products, etc... But at least it's only one page now that Google can index. Like I said, it helped a little, I was at over 700 pages of duplicates and maybe now I am at 500 or so.
    Last edited by rcheltrvel; 02-28-2012, 04:09 PM.

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    • #3
      Is this a new 3dcart issue or has this been going on for a while?

      Anyone know how long this know issue has been going on for with 3dcart?

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      • #4
        So frustrated with this

        We too have lost rank since the recent update and find in our google webmaster tools hundreds of duplicate meta tags and titles. Mostly due to Category pages having multiple pages of products instead of just viewing all on one page, and also reviews are being combed separately and also if one product is assigned to multiple categories it is being dubbed as duplicate content. This is ridiculous. Something must be coded wrong in 3dcarts software, or they're not up to date with ecommerce coding standards! I'm mad
        (¯`v´¯)
        `*.¸.*´

        ¸.•´¸.•*¨) ¸.•*¨)
        (¸.•´ (¸.•´ .•´ ¸¸.•¨¯`•
        * P£†®ª *

        Shadow Trailers
        www.TrailerandTruckParts.com
        www.Trailer-Wheels.com
        www.iTrailerParts.com

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        • #5
          Here's the response from 3dcart in regards to this issue :/

          Hi Petra,

          Unfortunately, we do not have a fix for this at this time. The suggestion has, however, been forwarded to our developers so that it can be reviewed for a future release of the software.

          Thank you for choosing 3dCart! Please let us know if there is anything else we can do for you.

          Dan C.
          3dcart Support Specialist
          Support Portal: 3dcart - Powered by Kayako Fusion Help Desk Software
          (¯`v´¯)
          `*.¸.*´

          ¸.•´¸.•*¨) ¸.•*¨)
          (¸.•´ (¸.•´ .•´ ¸¸.•¨¯`•
          * P£†®ª *

          Shadow Trailers
          www.TrailerandTruckParts.com
          www.Trailer-Wheels.com
          www.iTrailerParts.com

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          • #6
            Originally posted by MissHTML View Post
            our google webmaster tools hundreds of duplicate meta tags and titles. Mostly due to Category pages having multiple pages of products instead of just viewing all on one page, and also reviews are being combed separately and also if one product is assigned to multiple categories it is being dubbed as duplicate content. This is ridiculous. Something must be coded wrong in 3dcarts software, or they're not up to date with ecommerce coding standards! I'm mad
            I personally implemented the Canonical URLs and dynamic Titles and Meta Tags functionality. So, I can assure that the functionality implemented is based on extensive SEO research.

            - By default categories with multiple pages display a different TITLE and a different Meta Tag for description. The system takes care of that.

            - Even if a product is assigned to 3 categories, it always uses the exact same URL, so it's the same page, not multiple pages as duplicated content.

            - Canonical URL is supposed to be different for each additional page, you still want these to rank, just not as duplicated pages of the 1st page.

            - If you would prefer to display ALL products in 1 page for the categories, you can easily do that from the control panel.

            Please provide specific examples if you're seeing anything different on your account

            Jimmy Rodriguez

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            • #7
              I did Jimmy to 3dcart and they saw my examples and don't have a clue why it's happening. I gave extensive examples, I don't need to do that here, they do not work.
              (¯`v´¯)
              `*.¸.*´

              ¸.•´¸.•*¨) ¸.•*¨)
              (¸.•´ (¸.•´ .•´ ¸¸.•¨¯`•
              * P£†®ª *

              Shadow Trailers
              www.TrailerandTruckParts.com
              www.Trailer-Wheels.com
              www.iTrailerParts.com

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              • #8
                I think examples would be useful here for thread to see

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                • #9
                  Originally posted by MissHTML View Post
                  I did Jimmy to 3dcart and they saw my examples and don't have a clue why it's happening. I gave extensive examples, I don't need to do that here, they do not work.
                  Would you mind giving me the ticket number via email or pm? I'll check the ticket and test the issue for you.

                  Jimmy

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                  • #10
                    What ever happened with this?

                    BP

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                    • #11
                      I never got any specific examples. But merchants that were actually getting the duplicated messages on GWT for multiple category pages reported these going away after the update where we included these changes.

                      Jimmy

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