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Order reminder e-mail customers receives after dumping items in cart

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  • Order reminder e-mail customers receives after dumping items in cart

    Is anyone else getting compalints from customers showing having an item in there cart where they have deleted the items and then receive an email reminder daily about the items. I have changed the notification to 2 hours and cleared the cache and they still get e-mails. I have one where they have entered their information but did not register an account and they get e-mails. I can't seem to clear it. I have contacted support and they say they can't duplicate what is happening. Any suggestions?
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