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Reward value not showing on item pages

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  • Reward value not showing on item pages

    I just noticed this today. I assume something changed with V.6.

    My product pages no longer show the value of rewards points like they did below, ie get 10 reward points when buying this item.

    The code is still in my template, just wondering if perhaps something changed and maybe I need to update the code a little.

    I have another site on version 5.4.1 and it uses the same code and the information is still there.

    The code is:

    Code:
     <!--START: rewardsPoints-->
              <tr>
                <td colspan="4"><img src="assets/templates/common/images/spacer.gif" alt="" 
    
    width="1" height="1" border="0" /></td>
              </tr>
              <tr>
                <td colspan="4" align="left"><table width="94%" border="0" cellpadding="5" 
    
    cellspacing="0" class="alternative">
                    <tr>
                      <td class="item"><font color="#003366">[product_Header-rewards]</font></td>
                    </tr>
                    <tr>
                      <td class="item">[product_rewardsDescription]</td>
                    </tr>
                  </table></td>
              </tr>
              <!--END: rewardsPoints-->

  • #2
    I went back to the default listing page and tested that and while the reward point code is there as well, it still does not show up on the item page...

    ???

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    • #3
      Ugh... After more testing it appears this section was changed and the point value only shows when a customer is logged in to their account. Not sure I like that.

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      • #4
        Originally posted by rburton34 View Post
        Ugh... After more testing it appears this section was changed and the point value only shows when a customer is logged in to their account. Not sure I like that.
        Agreed that a visitor should be able to see the point value of a product if they are not logged in. The more information you can provide a visitor, the greater the chance of conversion.

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        • #5
          We are still on 5.4.1, so I will take your word that the existing functionality has been deprecated.

          Showing "Redeem for XX points" is an incentive for new customers to sign up for an account and earn rewards. Why would 3dcart hide it when it was showing previously. Are you sure it is not a settings thing??

          Comment


          • #6
            Originally posted by elightbox View Post
            We are still on 5.4.1, so I will take your word that the existing functionality has been deprecated.

            Showing "Redeem for XX points" is an incentive for new customers to sign up for an account and earn rewards. Why would 3dcart hide it when it was showing previously. Are you sure it is not a settings thing??
            The ticket hasnt been updated yet however, I noticed tonight the rewards information is again showing even when not logged in.
            Last edited by rburton34; 08-05-2013, 07:12 PM.

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