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Submit order button does not work

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  • Submit order button does not work

    Since the most recent update, I believe it was V6, I have had probably 8-10 customers tell me that when they click the Submit Order button, nothing happens. I have asked them to turn off any pop up blockers, etc, but nothing works.

    Has anyone had this issue and if so, is there a fix?

  • #2
    rburton,
    That's odd. Have you tried giving one of our support reps a call? I'm confident they can help resolve the ordering issue you're experiencing. 1-800-828-6650.
    Good luck, and thanks for sharing.
    Bryan Shaw
    Community Manager at 3dcart
    [email protected]

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    • #3
      I have and was told to revert back to the default checkout page. This actually works but I dont make any changes to it and it starts acting up again. Was just hoping for a permanent fix.

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      • #4
        Let me forward this to our developers and see what we can do.
        Thanks,
        Bryan Shaw

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