Announcement

Collapse
No announcement yet.

Gift Certificate and VAT issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Gift Certificate and VAT issue

    When I signed up last year, I purchased the additional VAT plugin.

    A customer mentioned that they add a gift certificate and it adds the Tax to the item.

    The gift certificate product item is flagged as "NON-TAXABLE" on view_cart.asp and checkout_one.asp it shows with tax price as included when it should not.

    I have logged a ticket with Support and it appears it is unresolvable.

    Has anyone had this problem.

  • #2
    https://www.pack-secure.com/assets/i...%2031%2014.png

    Our gift certificates do not charge sales tax. We have it set up in the admin as the picture above.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

    Comment

    Working...
    X