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Can a customer account be disabled?

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  • Can a customer account be disabled?

    Does anyone know if this is possible? We need to stop someone from ordering on our site that is a criminal using stolen credit cards to place orders.

    Thanks.

  • #2
    Sure. It's just a checkbox when you view the account from the admin panel. "Enabled"

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    • #3
      Tried that and customer was still able to get into his account and put items in his cart.

      I also blocked about 50 IP addresses he was using and I have not seen him on our site in about 3 days now. Hopefully he won't be back.

      Thanks for your help.

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      • #4
        if you uncheck the box labeled "Enabled" under the customer account that email address/account will not be able to login. You can test it by trying to log in as them and it will block you.

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