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International Orders Skipping Phone Number Requirement

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  • International Orders Skipping Phone Number Requirement

    Just a heads up in case anyone else has this problem. Even though we have phone number required in our store settings, international addresses are able to bypass that on our site. We are currently using multiple page checkout, so I don't know if it is also an issue for single page. I talked to Support yesterday. They tested this using both our modified template and the default. Sure enough, domestic addresses get an error message if the phone field is blank. International addresses can leave it blank and proceed to payment. A ticket is already in the works, which hopefully means it will be fixed quickly. Just thought I'd mention it in case anyone else wants to check and see if they are having this same issue.
    Laura Z
    Brass & Silver Traditions
    www.brassandsilvertraditions.com

  • #2
    Good heads up.

    We've probably put 100,000 orders through our 3D Cart store on the one page checkout without having this problem, so it sounds like a multi-page issue. /shrug
    - Dean P. e-commerce and small business consulting

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