Announcement

Collapse
No announcement yet.

Website down

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Website down

    My site has been acting slow all morning and now it's down. Everybody check your sites.


    Sunshine Daydream Hippie Shop
    www.sunshinedaydream.biz

  • #2
    Do you use a monitoring service? Setting up a free account at pingdom.com is highly recommended. It'll email me as soon as my site has been down for more than 5 minutes.

    Comment


    • #3
      Sunshine,
      The site now seems to be fully functional and fast.
      Let me know if you're still having issues.
      Thanks,
      Bryan Shaw
      Community Manager at 3dcart
      [email protected]

      Comment


      • #4
        I do use pingdom which is how i found out. I highly recommend it.

        I did call support and opened a ticket. They said there was a problem with the server that I am on and they were on it.

        They had it back up in about 10 min. and I haven't seen any problems since.
        It is very frustrating when I can't access my back end and my customers cant get to my website, but support did take care of the problem quickly.

        thank you support.


        Sunshine Daydream Hippie Shop
        www.sunshinedaydream.biz

        Comment


        • #5
          Glad to hear it Sunshine.
          We understand how trying it can be to experience downtime, and we appreciate your patience.
          If you need anything else, please let us know.
          All the best,
          Bryan Shaw
          Community Manager at 3dcart
          [email protected]

          Comment

          Working...
          X