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  • Sites Down

    2 of our websites are down. Anybody else?

  • #2
    ShopGirl,
    I'm going to forward this thread to 3dcart's support manager. I'm not sure what's going on, but I'll do whatever is in my power to get your stores up and running again ASAP.
    Thanks,
    Bryan Shaw
    Community Manager at 3dcart
    [email protected]

    Comment


    • #3
      Our site is down as well.

      Comment


      • #4
        Brite,
        Bare with us. I will have our support team look into this right away.
        Thanks,
        Bryan Shaw
        Community Manager at 3dcart
        [email protected]

        Comment


        • #5
          ShopGirl & Brite,
          Please share the URLs for the store's that are down.
          Thanks,
          Bryan Shaw
          Community Manager at 3dcart
          [email protected]

          Comment


          • #6
            I've submitted a support ticket. It's been over an hour now and they're still down. :(
            Waynedaltonparts.com
            Duhastorage.com

            Comment


            • #7
              ShopGirl,
              Both sites should be up and running now.
              Let me know if that's not the case.
              Thanks,
              Bryan Shaw
              Community Manager at 3dcart
              [email protected]

              Comment


              • #8
                Brite,
                Your site, Field Marking Paint and Field Equipment | Pioneer Athletics, seems to now be working as well.
                Let me know if you experience additional issues.
                Thanks,
                Bryan Shaw
                Community Manager at 3dcart
                [email protected]

                Comment


                • #9
                  Thanks Bryan

                  Comment


                  • #10
                    My pleasure. If I can be of any further assistance, please do not hesitate.
                    Best,
                    Bryan Shaw
                    Community Manager at 3dcart
                    [email protected]

                    Comment

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