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Site down...again...

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  • Site down...again...

    We've been really struggling to update our site today, front end and back end have been really sluggish, now both just went down...

    Pingdom showing 14 minute downtime, with the last response being 11,960 ms...

    Back up now, but still sluggish. Can someone check on our server?

    And it's down again, for the 3rd time today...

    We were using free Pingdom anticipating that our site wouldn't be down more than 5 times a month.

    Since we were wrong, does that mean that 3DCart will pay our monthly fee until our site starts going down less than 5 times a month?
    Last edited by DJGearForLess; 03-14-2014, 03:47 PM.