Announcement

Collapse
No announcement yet.

Extended Outage Last Night

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • cbsteven
    replied
    They certainly aren't planned outages.

    My initial site server was having a lot of random little outages and I started documenting them with two multiple services.. Pingdom, Uptime Fu, and Server Uptime. Once I had enough data (like a week with downtimes adding up to over an hour or so) I took it to support and insisted that they move me to a new server. Since they did I have had maybe 5 minutes of downtime in 2 months.

    Leave a comment:


  • Add Helium
    replied
    Our site is down as we speak. This is pissing me off. We've had 5 outages in 2 months. After my last complaint, they said it was a database error and they've fixed the problem.

    I don't know if some of these are planned outages, but either way it's completely unacceptable. If there are planned outages, 1) we need to be notified, and 2) they need to allow us to add a 301 to a page of our choosing so customers know what's up.

    Leave a comment:


  • BrigadeGames
    replied
    Yes, at 12:30 am EST for 3 or 4 minutes then again at 1:30am for 45 minutes.

    I have asked support before that it would be great to know about outages or planned maintenance with an email but I never get anywhere with that request.

    Not does anyone ever post anything anywhere acknowledging these issues so we know what is going on.

    It is quite annoying in both cases on top of the issue of having the site down while customers are trying to purchase items.

    Leave a comment:


  • Toobusy
    replied
    I was down night before last for almost 90 :o(

    Leave a comment:


  • mueller
    replied
    Use the same thing but we must be on different servers, no down time last night.

    Leave a comment:


  • 1000jewels
    started a topic Extended Outage Last Night

    Extended Outage Last Night

    We use Pingdom to monitor our site downtime and we went down for 44 minutes last night. Anyone else go down as well?
Working...
X