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Email Address Validations with Plus Sign

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  • Email Address Validations with Plus Sign

    Hi, I recently had a customer that uses a '+' sign in their email address send a snarky note about their email address not passing the email validation. You get an error about using a correctly formatted email address.

    I tried this in account creation and saw the error. I assume this would also happen during checkout.

    Having the '+' stripped in the comment fields is also happening.

    Is this anything we can change in our code or should I open a support ticket?
    Joanne Barker
    VS Web Design
    [email protected]

  • #2
    I assume that is to guard against SQL attacks. However if + signs are valid for e-mail addresses, there needs to be a workaround.

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    • #3
      I assumed the same thing, but there could be logic added to escape the character prior to writing to the DB. And yes, if it a valid character in an email, it needs to pass validation.
      Joanne Barker
      VS Web Design
      [email protected]

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