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Was your site down on Monday Sept 15?

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  • Was your site down on Monday Sept 15?

    We had NO sales on Monday after 6:00 ct. That is the first time in years. Did anyone else experience this?

  • #2
    We had a very good day yesterday.

    Do you use Pingdom? Or another service like it?
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #3
      Originally posted by Pack Secure View Post
      We had a very good day yesterday.

      Do you use Pingdom? Or another service like it?
      No, I don't.

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      • #4
        Originally posted by Davef View Post
        No, I don't.
        You definitely should set up Pingdom. It's free. It'll let you know when your site goes down.

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        • #5
          Originally posted by cbsteven View Post
          You definitely should set up Pingdom. It's free. It'll let you know when your site goes down.
          Excellent! Thank you. I've signed up. Three questions:

          1. Did you place the code in the Header (under Design)?

          2. Do they notify you via email?

          3. I added my site under "Rum sites". Is that correct?
          Last edited by Davef; 09-16-2014, 02:27 PM. Reason: Didn't know how to count.

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          • #6
            our sales came in all day and all night no issues

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            • #7
              Pingdom Reports

              Hello,
              We have been developing our 3dcart site for a while now in hopes to replace our current provider, Prostores. As suggested on this forum I set up a free Pingdom account to monitor uptime. I have a few questions if anyone using Pingdom can help.

              1. Is the free account adequate to monitor uptime?
              2. Do I need to set up the RUM?
              3. I ran a report for the last 30 days and there were 30 outages for 1h 9m. Uptime 99.84%. Is this acceptable?

              Thanks in advance for any help.

              Joe
              Welcome to Vitamin Discount Center - For Life. For Less.

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              • #8
                Originally posted by vdcusa View Post
                Hello,
                We have been developing our 3dcart site for a while now in hopes to replace our current provider, Prostores. As suggested on this forum I set up a free Pingdom account to monitor uptime. I have a few questions if anyone using Pingdom can help.

                1. Is the free account adequate to monitor uptime?
                2. Do I need to set up the RUM?
                3. I ran a report for the last 30 days and there were 30 outages for 1h 9m. Uptime 99.84%. Is this acceptable?

                Thanks in advance for any help.

                Joe
                Welcome to Vitamin Discount Center - For Life. For Less.
                1. Yes
                2. I don't know what RUM is. Probably not.
                3. It is borderline unacceptable. I would say its too much, but watch for another month.

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                • #9
                  I was 99.7% last month myself. Two outages Pingdom reported through email so I was able to monitor.

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                  • #10
                    Over the past 6 months, my uptime is 99.98% with a total downtime of 44min.

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                    • #11
                      Past month:
                      99.84% 1h 11m (20 outages)
                      Longest outage is 15 min, one 9 min, one 7 min, and the rest under 5 min, mostly 1 min.
                      Could be better, but not too bad.
                      Last edited by elightbox; 10-09-2014, 01:36 PM.

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                      • #12
                        Ok, thanks. My longest outage was 9 minutes. I will continue to monitor it.

                        Joe
                        Vitamin Discount Center

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                        • #13
                          Although my uptime was 99.89, I wasn't happy to see that on 11-18, we were down for 36 minutes, the longest 20 minutes.

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                          • #14
                            One thing I'd like to add to this - set your Pingdom (or other monitor) to your store's IP address and not to your URL. This way you know for a fact that it's your STORE that's not responding as opposed to a problem with DNS services.

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