I had a customer yesterday really upset that her cart was dropped twice after spending a long time setting them up.
I noticed that we went to version 6.4.1. Not sure if that is related.
My question is what causes dropped carts?
Unrelated question:
If I am looking at a customer's order, and then I log-out of her account on my computer, the cart is dropped, would the customer's cart on her computer also get dropped?
I noticed that we went to version 6.4.1. Not sure if that is related.
My question is what causes dropped carts?
Unrelated question:
If I am looking at a customer's order, and then I log-out of her account on my computer, the cart is dropped, would the customer's cart on her computer also get dropped?