Announcement

Collapse
No announcement yet.

View Cart Price vs Checkout Page Price

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • View Cart Price vs Checkout Page Price

    I use One Page checkout on my site and frequently I get customers who call to say that they applied a coupon code (on the View Cart page) but when they click "Continue to Checkout" the discount is no longer applied and the full price of the item is displayed at the top of the checkout page.

    I have to explain that the coupon is still applied, they just need to scroll down to the Order Total area at the bottom of the screen.

    Is there any way the Order Total - with the coupon/discount amount applied -- can be shown at the top of the screen? Visitors may be hesitant to continue checking out if they don't see the discounted price at the top of the screen.

    Any ideas?

    Thanks,
    Julie
Working...
X