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  • Order goofy

    While I was making changes in the dashboard & trying to figure out how the purchase order module works - a person placed an order using it as a payment option.

    The customer contact info is all strange. The email is invalid, phone & address check out to be Google, Inc. BUT - the name??

    What would you do? I've received no payment on this -
    desk.JPG

    (first thread - hopefully the pic attaches)

  • #2
    Unless an order is placed with payment or with direct contact to you, just disregard it. You will have plenty of uncompleted orders from shoppers that will sometimes put in oddball stuff that is irrelevant
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    • #3
      Thanks - I was hoping for that answer :)
      I'm fairly new to the stand alone ecommerce site. I've tried 3 other providers and this one is by far the best!

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      • #4
        Having the + before the phone number is a great indicator that this is a foreign person placing the order as it is commonly used overseas.

        check the IP address.

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