Announcement

Collapse
No announcement yet.

Disabled accounts can still order

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Disabled accounts can still order

    I had a customer do a chargeback on two orders she placed with us. I disabled her account until we resolved the issues and verified the account was disabled by trying to log in to her account however, we received another order from her today, using the disabled account.

    Not sure how she bypassed the disabled function. Never had to use it before but perhaps it isnt working right or could she have gotten past it by an old cookie?
Working...
X